Contact information

Contact Us

We're here to help with questions about products, orders, delivery, returns, and general enquiries.

  • Store Name: hauss
  • Physical Address: Old Stratford, Milton Keynes MK19 6DW, United Kingdom
  • Customer Support Phone: +44 20 8161 4332
  • Customer Support Email: contact@hauss.shop
  • Support Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT (Saturday – Sunday: Closed)

Order Enquiries
If you are contacting us regarding an existing order, please include your order number, name, product name, and photos (if reporting damaged or incorrect items) so we can assist you promptly. We aim to respond within 1–2 business days.