Privacy policy
Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how hauss collects, uses, and protects personal information when you visit or purchase from our online store. We aim to handle personal information transparently and only use it for appropriate business purposes.
Who We Are
hauss
Old Stratford, Milton Keynes MK19 6DW, United Kingdom
Email: contact@hauss.shop
Information We Collect
Depending on how you use our website, we may collect information such as your name, billing address, delivery address, email address, telephone number, order information, payment-related information, communications sent to us, device information, and cookies. We do not store full payment card details for ordinary order processing.
How We Use Your Information
We use personal information to process and fulfil orders, arrange delivery, process payments, send order confirmations, provide customer support, handle returns, prevent fraud, improve our website, meet legal obligations, and send marketing communications where permitted.
Legal Bases for Processing
We process personal information because it is necessary to perform a contract with you, we have a legal obligation, you have given consent, or it is necessary for our legitimate business interests.
Sharing Information
We may share relevant information with trusted service providers where necessary to operate our business, including Shopify, payment processors, delivery couriers, IT providers, and fraud-prevention services.
Cookies & Data Security
Our website uses cookies to provide core functionality, remember preferences, and analyze site usage. You can manage cookie preferences through your browser. We implement reasonable technical measures to protect personal information against unauthorized access, loss, or misuse.
Your Rights
You have rights regarding your personal information, including rights to access, correct, delete, restrict, object to processing, or request data portability. Contact us to exercise these rights.
Contact Us
hauss
Old Stratford, Milton Keynes MK19 6DW, United Kingdom
Email: contact@hauss.shop
Phone: +44 20 8161 4332